Include FAQs Answer #2 Physical

Please allow 1 - 2 business days for your order to be processed. During high volume periods and sales, dispatch times may vary and your order might be split up and sent separately due to stock availability.

• International Free Shipping Tracked - Arrives in 6 to 15 business days (Will be delayed due to COVID-19)

(Business days are Monday-Friday. Public holidays excluded. All delivery timeframes are an estimate only.)

Your order may be subject to customs clearance procedures, which may cause delays beyond the above-mentioned delivery estimates. This may result in your order being rejected at customs. Your order may also be subject to import duties and taxes which are assessed once the shipment reaches your country. LeVertile are not responsible for any custom clearance charges or delivery delays; you should contact your local postal provider for more information.

All express orders to the United States and Canada require a physical address - unfortunately, our express couriers are not able to deliver to Po Boxes.

Carbon Coco does not refund shipping charges for packages that are or refused/unclaimed by customers.